Payment & Shipping Terms:
300mm Fresnel Lens Green Ball Traffic Light Module
Model No. :DXJD300-5-5-4C
Housing Material:GE UV resistance PC
Working Voltage:12/24VDC; 85-265VAC 50HZ/60H
Traffic Signal lights After-sell Service:
Service principles: response in time, solve problems as soon as possible and ensure the use.
1. Two or Three -Year quality warranty with lifelong maintenance
2. Free guarantee repair (including labor and material): free for repair service in Quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects. After Maintenance period, only charge the material costs fees, free of manual work fees.
3. Responding time: upon receiving user's notification, we ensure 24-hour after-sales technical support. please contact with Our company by Website Online Service, phone and fax, we will response as soon as possible, and Reply in 24 hours. In order to shorten the maintenance time, our company will deploy some spare parts such as power and chips etc.
4. Spare parts: necessary spare parts are provided together with products to customers.
5. Free technical training: integrative and normative technology training is available for free to technical personnel from customer and to ensure trainees to be skilled in regular operation of hardware and software of products and be able to estimate and solve small problems.
6. Regular maintenance, revisit, enquiry for comments, improvement. Telephone Investigation: our after-sales team will telephone user every half year in warranty period to follow up the working condition of the products, and to discover problem and solve the problem instantly.
7. Software upgrade: lifelong maintenance of Traffic controlling system, incessant improvement on the system functions and unending software upgrades, After the completion of the project, we will conduct life maintenance of the system continuously and perfect the system and update the and software. For the hardware equipment, we only collect expenses on components.
8. Site Instruction Service of installation is available.